Accommodation in South Tyrol
Additional information and details about our 3-star Hotel Auren in South Tyrol can be found here:
- Children at Auren: 0-2 years free, 3-11 years -50%, 12-14 years -30%. The children's discount only applies if children room with parents.
- Shorter Stays: For a stay of less than 3 days an additional fee of 10% per person per day applies.
- Arrival and departure: Your room will be available to you as of 2:00 pm. On the day of your departure please check out of your room by 11:00 am.
- Reservations - Deposit: To confirm your reservation, we require a down payment of 300 € by credit Card.
- Refunds: No refunds for unused included services will be granted.
- Single occupancy surcharge: In case of reservation of a double room for single use, a surcharge of 50% of the regular room rate, depending on category, will apply.
- Cancellations: If you do not have any travel insurance cover and cancel your trip, the booked package will be charged as follows - up to 30 days before 0%, 29 to 3 days before your arrival 50%, 2 days or just before you are due to arrive or early departure, 100%.
- Travel Cancellation Insurance: To protect you from the inconvenience of having to pay a cancellation fee for early departure or complete cancellation, we offer travel cancellation coverage for the whole family. This way you are protected in case of an early departure.
- Dogs: Your pet is most welcome here. Please do remember that pets are not permitted in our sauna area or the dining area, but we could offer the possibility to eat in an separate area with your dog. Pet fee: € 15 per day excluding pet food.
- Payments: We accept cash, ATM payments or credit cards.
- Local tax: Persons aged 14 years and over will have to pay, per provincial government decree, a local tax of € 2.10 per person/night to lastingly promote regional tourist attractions. This fee is not included in the total price of your stay and can only be paid locally.